Can I do a self guided tour?
Mybikeorhike does not offer self guided tours, but is happy to recommend equipment suppliers and suggested itineraries free of charge.
Can I request a tour that is personalised to my own interests and requirements?
Requests for personsilsed tours can be accommodated by completing the details in "tailored tours" booking option.
Will there be any attractions or sites along the way?
All tours include visits to or pass by several attractions. Guests will have the opportunity to requests to visit specific attractions with sufficient notice in advance of the tour, which can be facilitated provided [...]
What environment will the tour be in?
Walking tours are in an urban environment close to the city centre.
What level of fitness do I need to have?
Guests must have good general health and fitness. Inlcuded with each tour description is guidance on what skill and fintess level is required; basic, moderate, advanced
What clothing should I wear?
Guests should wear and bring clothing and footwear that are comfortable, appropriate for the activity, and suitable for the weather conditions. At all times, this should included raingear. In cold weather, this includes gloves, hat [...]
Is there a minimum age limit?
The minium age is 12 years of age. Guests under the age of 18 must be accompanied by a parent or legal guardian.
What happens if the weather is bad?
Tours will proceed regardless of the weather conditions provided it is safe to do so. Where weather conditions deem it unsafe to proceed, a rescheule date will be offered where possible. Where this is [...]
What is the cancellation policy?
Generally, cancellations with full refund are allowed with 72 hours notice prior to the commencement of the tour, but guests will need to confrm the exact details on the booking form for each tour. [...]
Can the tour be lengthened or shortened?
For private tours, yes, tours can be shortened or lengthened at the request of the guests, for reasons such as inclement weather, energy levels, unforeseen time constraints, etc. For public tours, the set duration [...]
