FAQs

What happens if the weather is bad?

Tours will proceed regardless of the weather conditions provided it is safe to do so. Where weather conditions deem it unsafe to proceed, a rescheule date will be offered where possible. Where this is [...]

Can I bring my own bike?

Guests are welcome to bring their own bikes if they wish, for a reduced fee agreed in advance of a booking. In such cases, guests are responsible for the good working order of their [...]

What is the cancellation policy?

Generally, cancellations with full refund are allowed with 72 hours notice prior to the commencement of the tour, but guests will need to confrm the exact details on the booking form for each tour. [...]

Can the tour be lengthened or shortened?

For private tours, yes, tours can be shortened or lengthened at the request of the guests, for reasons such as inclement weather, energy levels, unforeseen time constraints, etc. For public tours, the set duration [...]

How long is the tour?

The duration of each tour is provided in the tour details, but typically range from 2 and 7 hours. There is some flexibility in the published duration, depending on the duration and frequency of [...]

How long is the tour?

The duration of each tour is provided in the tour details, but typically range from 5 to 8 hours. There is some flexibility in the published duration, depending on the duration and frequency of [...]

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